Taxes & Charges:
Our shipping cost will include transit and brokerage fees only. In addition to this cost, your may be billed by your local customs for import taxes and duty. Refunds with 30 days. Declaration of Value: All goods are listed as either "Cosmetic" or "Other" depending on the shipping method and carrier and will be declared as the subtotal in your cart. We do not include shipping costs in the total of your declared value. Description of Merchandise: For international packages, the customs form will be affixed to the outside of your box. This will list the total quantity of items in the package along with a description of "Natural Products For Personal Use $25" This description has been generated by the guidance of our shipping carriers and will give your package the best chance of clearing customs without additional tax. Delays, Loss & Customs Hold: We have spent a great deal of time selecting the best option possible to ensure great value for our customers and the best chance of delivery to international destinations. Because each country has different restrictions and procedures for products and packages, we encourage you to contact your local customs office for restrictions on specific items. The shipping methods we offer carry a 98%+ delivery rate based on customer and industry feedback. While this is great news for our international customers, we will not offer refunds for packages lost or held in transit or customs. Do you ship to all countries? We currently ship to over 175 countries, all of which you can select in the shipping calculator or at the shipping step during checkout to see costs and methods for your locaiton. However, there are countries we cannot currently ship to for various reasons. Those countries include, but are not limited to: Cuba, Egypt, Ghana, Iran, Iraq, Libya, Malaysia, Nigeria, North Korea. When will my international order ship? While we utilize a wide network of distribution centers and warehouses in the USA to maintain our offering, we must first consolidate all international orders to one location before shipping. This may add several days processing time to your order depending on the item availability and location within our network. We follow this procedure to ensure we can:
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